If using Easy Start > Skip any extra software / offers you do not want (wording varies).

If using Easy Start > When asked, opt for ' Full Driver' (exact wording might vary).

Right-Click on the installation package and “ Run as Administrator”.

Navigate to the folder in which you saved the installation file (likely Downloads).

Download and Save the Full Feature Software installation package or the Easy Start Software.

Connect the cable when instructed (near the end of the installation procedure).

Reminder: If using USB cable between printer and computer, disconnect the cable before installing software.

If found, Right-Click on the printer and ' Remove'

Not working? If the printer software is still / already installed, Uninstall the printer software from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and driversĬheck: After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.

NOTE > If you don’t know what this is, you are not using a VPN – ignore this part. If using VPN, shut it off to install software.Unless you must do so, I suggest you do not opt for the 'Basic' version of the printer software.īasic Instructions - Install the Full Feature Software / Full Driver printer software HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D. The Full Feature Software / full driver printer software HP Officejet Pro 8600/Plus/Premium e-All-in-One Printers - N911a-n Basic Driver Installation package - Information and Download ' Basic' printer software requested here - stripped version of the printer software HP Scan and Capture is a nice app it is not HP Scan.īe Aware - there are two printer software packages for this older printer. HP Scan and Capture is dependent on the printer software having been installed, If this is not your printer - the following is not your answer.

I pulled the model name out of the image you posted. You did not include your printer model in your message.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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